Shipping policy

Shipping Policy

Where do we ship?

We ship to all of Spain (Mainland, Balearic Islands, Canary Islands, Ceuta, and Melilla) and several countries within the European Union. If your country does not appear at checkout, please contact us directly.

Delivery Times

Orders are typically processed within 1-3 business days. Estimated delivery times vary depending on the destination and the logistics provider:

• Spain (Mainland): 5-10 business days

• Europe: 7-15 business days

• Other countries (if applicable): May vary depending on customs

Shipping Costs

Shipping costs are calculated at checkout and may vary based on the destination and the weight of the order. Occasionally, we offer promotions with free shipping.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number (if available). You can track your package on the carrier's website.

Delays

In some cases, shipments may be affected by holidays, logistical delays, or customs procedures. If more than 20 days have passed since you placed your order and you have not received it, please contact us at: info@marenbeck.com

Incorrect Addresses

We are not responsible for orders sent to incorrect addresses provided by the customer. Please double-check your details carefully before confirming your order.