Privacy policy

My Store manages this store and website, including the data, content, features, tools, products, and services, to offer you, the customer, a curated shopping experience (the “Services”). My Store is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with the provisions established herein.

Personal Information We Collect or Process
When we use the term "personal information," we refer to any data that identifies you or can be reasonably linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified such that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

Contact Details: Including your name, address, billing address, shipping address, telephone number, and email address.

Financial Information: Including credit card numbers, debit card numbers, financial accounts, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.

Account Information: Including your username, password, security questions, preferences, and settings.

Transaction Information: Including items you view, add to your cart, save to your wishlist or purchase, return, exchange, or cancel, as well as your previous transactions.

Communications with Us: Including the information you provide in your communications with us, for example, when submitting a customer service claim.

Device Information: Including information about your device, browser or network connection, your IP address, and other unique identifiers.

Usage Information: Including information regarding your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information
We may collect personal information from the following sources:

Directly from You: Including when you create an account, visit or use the Services, communicate with us, or provide your personal information by any other means.

Automatically through the Services: Including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

From our Service Providers: Including when we hire them to enable certain technology or when they collect or process your personal information on our behalf.

From our Partners or other Third Parties.

How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services: We use your personal information to provide the Services, which includes fulfilling the contract entered into with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, allowing you to post reviews, and offering a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or postal mail, as well as showing you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased, added to the cart, or other activities performed on the Services.

Security and Fraud Prevention: We use your personal information to authenticate your account, offer a secure shopping and payment experience, detect, investigate, or act upon potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other information with anyone.

Communications with You: We use your personal information to offer customer support, respond to your requests, provide services effectively, and maintain our business relationship with you.

Legal Grounds: We use your personal information to comply with applicable legislation or respond to valid legal proceedings, including requests from law enforcement or government authorities, as well as to investigate or participate in civil discovery processes, potential or actual litigation, or other legal proceedings of a contentious nature, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

With Shopify, providers, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order management, and shipping).

With marketing and business partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes.

When you instruct us, request it, or otherwise consent to the disclosure of certain information to third parties, for example, to send you products or through the use of social media widgets or login integrations.

With our affiliates or, generally, within our business group.

In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or other similar requests), to enforce the Terms of Service or corresponding policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify
The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. To offer and improve the Services, the information you submit to the Services will be transmitted and shared with Shopify and third parties who may be located in countries other than your own. Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform. In these circumstances, Shopify is the controller of your personal information, including responding to your requests to exercise your rights regarding the use of such information for those purposes. For more information on how Shopify uses your personal information and the rights you may have, you can consult Shopify’s Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information here at the Shopify Privacy Portal.

Third-Party Websites and Links
The Services may include links to websites or other online platforms managed by third parties. If you access links directing to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee nor are we responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain. Information you provide in public or semi-public spaces—including what you share on third-party social media platforms—may also be visible to other users of the Services and users of such third-party platforms, without limitations regarding its use by us or third parties. The inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or their owners or managers, unless expressly stated in the Services themselves.

Children's Data
The Services are not intended for use by minors, and we do not knowingly collect personal information from minors under applicable law in your jurisdiction. If you are the parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please note that no security measure is perfect or infallible, and we cannot guarantee "absolute security". Furthermore, any information you send us may not be protected during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.
The time for which we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices
Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may refuse your request where permitted by law:

Right of Access: You may have the right to request access to the personal information we hold about you.

Right of Erasure: You may have the right to request that we delete the personal information we hold about you.

Right of Rectification: You may have the right to request that we correct inaccurate personal information we hold about you.

Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Management of Communication Preferences: We may send you promotional emails, and you may opt out of receiving them at any time using the unsubscribe option that appears in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those mentioned above:

Objection to Processing and Restriction of Processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.

Withdrawal of Consent: Where the processing of your personal information is based on your consent, you have the right to withdraw such consent. Withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal.

You may exercise any of these rights at the locations indicated in the Services or by contacting us through the contact details provided below. For more information on how Shopify uses your personal information and the rights you may have—including those related to data processed by Shopify—visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf. Before accepting a request submitted by a representative, we will require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable timeframe, as established by applicable law.

Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us, or to file a complaint with your local data protection authority. For the EEA, you can find a list of data protection authorities here.

International Transfers
Please note that we may transfer, store, and process your personal information outside the country in which you reside.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent UK authority, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last Updated" date, and notify you of changes as required by applicable law.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us, email us at info@marenbeck.com, or contact us at:
Carrer del Pare Antoni Maria Claret 40, Roses, GI, 17480, ES.

For the purposes of applicable data protection law, we are the data controller of your personal information.